Refund Policy

VerdantVPN

Refund Guarantee

VerdantVPN offers a 30-Day Money-Back Guarantee for first-time purchases.

If you are not satisfied with the service, you may request a refund within thirty (30) days of the initial purchase date.

Refund Eligibility

Refund requests may be approved when:

• The request is submitted within 30 days of purchase.
• The account is in good standing.
• The request is made by the original purchaser.

Non-Refundable Circumstances

Refunds will generally not be provided for:

• Subscription renewals.
• Requests made more than 30 days after purchase.
• Accounts terminated for violations of our Terms of Service.
• Fraudulent activity or abuse of the refund policy.
• Purchases made through third-party resellers or marketplaces.

Subscription Cancellation

Canceling your subscription prevents future charges but does not automatically qualify you for a refund.

Access to the service will remain active until the end of the paid subscription period.

Chargebacks

Before initiating a chargeback, customers are encouraged to contact our support team so we can resolve any issues.

Fraudulent or unjustified chargebacks may result in account termination and may be formally disputed with evidence of service access and usage.

Processing Times

Approved refunds are typically processed within 5–10 business days, depending on your payment provider.

Contact Us

For refund requests or billing questions:

VerdantVPN
Email: support@verdantvpn.com
Website: https://verdantvpn.com